India's first practitioner expert network · Operations & GCC

The most valuable judgment in Indian operations is the one you can't buy in time.

It lives in the heads of a few thousand people who have already run the mandate you are about to take on. Until now, there was no way to reach them at the moment it mattered.

Not a deck. Not a six-month engagement. A direct line to someone who has built and run exactly what you are taking on.

1,600+
GCCs operational in India today
2,100
GCCs projected by FY2028
$110B
GCC sector value by 2030
0
Practitioner networks serving this segment

The gap

Two sides of the same market failure

The problem is not a shortage of consultants with decks. It is a shortage of practitioners with lived experience, and any way to reach them before the decision gets made.

The affordability gap

Decisions made blind

Big 4 engagements for GCC setup, managed services design, or BCP run ₹80–200 lakh over three to six months. Mid-market enterprises, PE-backed companies, and new captives are locked out, left to:

  • attempt the mandate internally
  • hire juniors who have never run one
  • lean on informal referrals with no governance

So the same mistakes get made at scale, and re-learned across the industry at enormous cost.

The practitioner access gap

Judgment with nowhere to go

The people who have actually done this work are working senior professionals:

  • run GCCs and operationalised BOT transitions
  • deployed AI inside regulated BFSI back offices
  • implemented ISO under regulatory scrutiny

Their expertise is not organised, curated, or commercially available in any structured form.

LinkedIn exists. Referrals exist. A governed platform did not, until now.

How it works

One network, two ways in

Every match is made by hand and screened for conflict before either side sees the other. The curation is the product.

For enterprises & GCC sponsors

Engage a practitioner

Bring the decision you have not made before. We match you to someone who has already lived it, before you commit capital, sign the transition, or deploy into production.

  • GCC setup validated by someone who ran a comparable captive
  • AI and GenAI workflows pressure-tested before the build
  • BCP, BIA, and ISO depth on demand, not on a six-month timeline
  • Fractional leadership without a full-time hire

For practitioners

Join the network

Over 30 years of operational mastery, built from the ground up, is the most valuable thing you carry. We give it a market, on your terms, in increments that fit around your role.

  • Curated, invitation-led, verified, no open directory
  • Expert calls to fractional placements, you choose the depth
  • Compliance-cleared matching that protects your obligations
  • Paid within seven working days, GST and TDS handled

Expertise

Six domain clusters

Not generalists who found a market gap through research. Practitioners who have been on both sides of the engagement table.

01

GCC & Captive Setup

Site selection, entity setup, governance design, and the first 36 months of captive operations across BFSI, tech, pharma, and shared services.

02

Managed Services & BOT

Designing, negotiating, and operationalising BOT transitions and multi-vendor ecosystem models at scale.

03

AI, GenAI & RPA

Intelligent automation and LLM integration moved beyond pilots into production inside live banking and insurance back offices.

04

BCP & BIA

Continuity frameworks designed, stress-tested, and activated, including regulatory BIA submissions to RBI, SEBI, and IRDAI.

05

ISO & Compliance

Hands-on ISO 27001, 9001, 22301, and SOC 2 implementation, surveillance audits, and multi-site rollout.

06

Fractional Leadership

VP-to-C-suite practitioners as fractional COOs and heads of operations, and as sounding boards for mid-career managers.

Engage

Five ways to work together

Each relationship migrates naturally from a low-commitment first conversation to deeper engagement as the value proves out.

Expert Call60–90 minutes
A structured session with a pre-agreed agenda and a practitioner matched to your specific mandate.
Per Session
Validation Sprint3–5 working days
A practitioner reviews a framework, challenges an RFP, or stress-tests a GCC business case or BIA methodology.
Per Session
Embedded Project4–12 weeks
An expert embedded as a working advisor on a live transformation, setup, or compliance programme.
Retainer
Fractional Leadership6–12 months
A senior practitioner in a functional leadership role: fractional COO, head of operations, or transformation lead.
Monthly
Mentoring Circle3–6 months
An expert works with a small cohort of mid-career operations managers as a structured sounding board.
Per cohort

A corporate that begins with a single Expert Call typically deepens within 90 days when the first engagement delivers.

Trust & governance

Compliance as trust infrastructure, not a marketing line

For enterprise buyers under RBI, SEBI, and IRDAI oversight, governance is the reason they can say yes internally to an external practitioner. No informal network provides it. We make it structural, and every match is reviewed for conflict of interest before details are ever shared.

· Conflict-of-interest screening · MNPI protocol on every engagement · Employer obligation protection · Structured intake and scoping · Documented delivery and billing

Why YuktiNexus

Pradeep Sharma, Founder of YuktiNexus
Pradeep Sharma Founder, YuktiNexus pradeep.sharma@yuktinexus.com Your first point of contact

“I spent over 30 years inside these operations, building them from the ground up. I was the person in the room who had run the model, knew where it held and where it bent, and could make the call because I had made it before. This network cannot be assembled by someone who only studied the work. It is built by people who have done it.

Over three decades in capital markets and financial services, across 154 global markets. As Senior Vice President at Broadridge, I ran proxy operations for those 154 markets, scaling the team beyond 500 while holding retention above 95%. My work has always been the same: optimise the process, cut the redundancy, modernise the technology, and bring AI and RPA into live, regulated operations without breaking what already works.

Reach me directly at pradeep.sharma@yuktinexus.com. For now, when you talk to YuktiNexus, you talk to me.

And it is no longer just me. Five practitioners are networked and available alongside Pradeep, each having carried at leadership level exactly what they now advise on.

  • GCC build, C-level. Built a GCC from the ground up, from entity incorporation and site selection through leadership hiring and the first years of live, at-scale operations.
  • Infrastructure & technology. Ran large platform implementations and core system migrations inside regulated environments, owning them from design through cutover.
  • AI, ML & blockchain. Took these from proof of concept into production inside live financial operations, under real regulatory and audit scrutiny.
  • Lift-and-shift & BOT. Executed lift-and-shift and Build-Operate-Transfer mandates end to end, and held them to steady state after the handover.
  • Multi-tower operations, C-suite. Carried C-suite accountability across multi-tower captives, governing delivery, cost, and risk as a single book.

The network is growing. This is who is available today.

Resources

The practitioner library Coming soon

White papers, playbooks, and field notes written by people who built and ran these operations. The first releases are on the way.

White paper

Setting up a GCC, the first 36 months

The decisions made in the first three years that quietly determine the next ten, from governance design to the SLAs you anchor on day one.

PDF · 24 pages
Available soon
Playbook

The GCC Leadership Playbook

Ten operating archetypes and the three universal laws that cut across them, with a practitioner quick-reference for every quarter.

PDF · 12 plates
Available soon
Field note

When the batch window is the problem

How a 24-hour processing cycle manufactures the very errors operations spends its days managing, and what replacing it actually takes.

PDF · 8 pages
Available soon
White paper

Pricing the invisible: the white-gloves model

Turning premium manual oversight from a silent subsidy into a documented, fairly priced service category that the right clients pay for.

PDF · 16 pages
Available soon
Field note

Continuity that executes, not certifies

What a real BCP looks like when tested under load, drawn from moving a 450-person operation to work-from-home over a single weekend.

PDF · 10 pages
Available soon
Briefing

AI in a regulated back office

Moving GenAI and automation past the pilot into live BFSI operations, and the governance the audit will ask you about afterward.

PDF · 14 pages
Available soon

For investors & partners

A proven, high-margin model, pointed at a market India already dominates and has never served.

India-native, operations-focused, six specialist clusters, fractional leadership as a core product. The window for a first mover in this segment is open now. The operating model and seed thesis are available on request.

Talk to us

Start with the people who have done it

Whether you are taking on a mandate for the first time, you carry operational mastery that deserves a market, or you see the opportunity we see, start with a conversation. No deck to sit through. No obligation on either side.